Terms and conditions

Last Updated: 10/03/2026

1. Introduction

The website my-money.report and the My Money Report service (together, the "Service") are operated by KOMP BG LTD, a company incorporated under the laws of the Republic of Bulgaria, registered with the Bulgarian Commercial Register and Register of NPLEs under UIC 201041991, with registered office and business address at office 3, 3rd floor, entrance 1, Building 459, Mladost 4 district, Sofia, Bulgaria ("My Money Report", "we", "us" or "our"). By accessing or using our financial management application, you agree to be bound by these Terms and Conditions. Please read them carefully.

My Money Report is a financial management platform that helps you track expenses, manage income, create budget plans, monitor savings, and share financial data with trusted individuals. It enables users to enter data related to their personal finances and to receive reports, summaries, classifications, calculations, visualisations and other analytical outputs based on that information. The Service may use automated data extraction, categorisation, calculation and analysis technologies. The quality and accuracy of the resulting report depend in part on the quality, completeness and accuracy of the information supplied by you.

2. Acceptance of Terms

By creating an account and using My Money Report, you acknowledge that:

  • You have read and understood these Terms and Conditions
  • You agree to comply with all terms outlined herein
  • You are at least 18 years of age or have parental consent
  • You will provide accurate and truthful information

3. User Accounts

3.1 Account Creation

To use My Money Report, you must create an account by providing:

  • A valid email address
  • Your name
  • A secure password meeting our security requirements
  • Acceptance of these Terms and Conditions

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Using strong, unique passwords

4. Service Description

My Money Report provides the following features:

  • Expense Tracking: Record and categorize your expenses with tags, locations, and dates
  • Income Management: Track income from various sources with categorization
  • Budget Planning: Create detailed budget plans with itemized expenses and scheduled items
  • Savings Tracking: Monitor savings with bucket allocation for specific goals
  • Data Sharing: Share your financial data with trusted individuals with granular permission controls
  • Reports & Analytics: View charts and reports to analyze your financial patterns
  • Period Management: Configure weekly or monthly budget periods

5. Subscription Plans and Payments

5.1 Plan Types

We offer different subscription tiers with varying features and limits. Your plan determines:

  • Number of categories, tags, and locations you can create
  • Access to advanced features like savings buckets and data sharing

5.2 Free Plan

The free plan provides basic functionality with limitations on the number of categories, tags, and certain advanced features.

5.3 Paid Plans

Paid plans offer unlimited or expanded limits and access to all features. Billing occurs according to your selected payment frequency (monthly or yearly). The price payable for a Service under a paid plan will be displayed before you place your order.

5.4 Subscription Sharing

Pro plan holders can share their subscription with one other user. The shared subscription grants the recipient access to Pro features without separate payment.

5.5 Payment Processing

We use secure third-party payment processors (Viva Wallet) to handle all payments. We do not store your payment card information.

5.6 Cancellation and Refund Policy

You may cancel your subscription at any time from your account settings. The following refund policies apply:

  • Monthly Subscriptions: Monthly subscriptions are non-refundable. Upon cancellation, your Pro access will remain active until the end of your current billing period. After this period ends, your account will revert to the Free plan. No partial refunds will be issued for unused days within a monthly billing cycle.
  • Yearly Subscriptions: If you cancel a yearly subscription, your Pro access will remain active until the end of the current billing month, calculated from your subscription start date. You will receive a prorated refund for the remaining unused billing months of your subscription. Refunds are calculated based on whole months only and exclude the current billing month.

Refunds are processed within 5-10 business days using the original payment method. Please note that cancelling a subscription does not automatically delete your account or data - your financial data will remain accessible under the Free plan limitations.

If your account is deleted (by you, or terminated by us in accordance with Section 14), you will lose access to your account and to the data stored in it. You may still request access to any of your personal data stored by us within the relevant retention periods in accordance with our Privacy Policy.

6. Data Privacy and Usage

6.1 Your Financial Data

All financial data you enter into My Money Report remains your property. We:

  • Store your data securely using industry-standard encryption
  • Never sell your financial information to third parties
  • Only access your data for service maintenance and support purposes
  • Isolate your data from other users unless you explicitly share it

6.2 Data Sharing Feature

When you use our data sharing feature:

  • You control exactly what data is shared (plans, expenses, income, savings)
  • You can set granular permissions (categories, tags, locations, specific buckets)
  • Shared data is read-only for recipients - they cannot modify your data

    Exception: Shared buckets are not read-only - the amount in a shared bucket can be edited by both users in the connection.

  • You can revoke sharing access at any time
  • Recipients see only data created after sharing activation

    Exception: Unlike expenses and incomes, savings are a running balance rather than period-bound entries. The total and current-period savings shared with your partner reflect your whole balance - including amounts you saved before this sharing connection started - because that earlier data is part of your current savings.

6.3 Data Retention

We retain your data for as long as your account is active. Your account may be suspended or terminated in the cases described in Section 14 (Termination), including after a period of inactivity. Upon account deletion, your data will be permanently removed within 30 days, except where required by law.

7. Notifications and Communications

7.1 Email Notifications

We may send you emails for:

  • Account-related notifications (password resets, security alerts)
  • Data sharing invitations and updates
  • Period report summaries (if enabled)
  • Service updates and important announcements

7.2 Managing Notifications

You can control notification preferences from your profile settings. However, certain essential communications (security alerts, terms changes) cannot be disabled.

7.3 Period Reports

If you enable period reports, we will automatically send you a summary email at the end of each budget period containing:

  • Total income and spending for the period
  • Savings information (total and period savings)
  • Target progress summary
  • Balance and trends

8. User Responsibilities

You agree to:

  • Provide accurate financial information for your own tracking purposes
  • Use the Service only for lawful purposes
  • Be responsible for data shared with others through sharing features
  • Respect the intellectual property rights of the Service

9. Prohibited Activities

You may not:

  • Share your account credentials with others
  • Reverse engineer, decompile, disassemble, decode, modify, reproduce, scrape, extract, circumvent technical protections of, or otherwise attempt to discover, derive, replicate or exploit the source code, algorithms, models, prompts, logic, architecture, data structures, security mechanisms or other proprietary elements of the Service
  • Commercially exploit the Service or its underlying software, templates and algorithms
  • Use the Service for illegal activities or fraud
  • Attempt to gain unauthorized access to other users' accounts
  • Upload malicious code or viruses
  • Spam or harass other users
  • Impersonate others or create fake accounts
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the Service's functionality

10. Intellectual Property

All content, features, and functionality of My Money Report, including but not limited to:

  • Software code and architecture
  • User interface design
  • Graphics, logos, and branding
  • Documentation and text content

are owned by My Money Report and are protected by copyright, trademark, and other intellectual property laws.

11. Service Availability and Modifications

11.1 Uptime

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service. Maintenance, updates, and unforeseen issues may cause temporary unavailability.

11.2 Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to notify users of significant changes.

12. Limitation of Liability

To the maximum extent permitted by law:

  • My Money Report is provided "as is" without warranties of conformity for a specific purpose. We take reasonable care in providing the Service. However, automated extraction and analysis may occasionally misread, omit, duplicate, misclassify or incorrectly interpret information. Merchant names, payment descriptions, currencies, dates, account labels and transaction categories may be incomplete or ambiguous. You should therefore review your report and notify us if you identify an apparent error. We do not guarantee that every automated classification, prediction, estimate or analytical conclusion will be error-free.
  • No financial advice: Nothing provided through the Service constitutes investment advice, financial advice, tax advice, accounting advice, legal advice, credit advice, insurance advice or any other regulated or professional advice. Reports generated by the Service are intended to help you understand and organise information supplied by you. You remain responsible for evaluating that information and for any financial, investment, tax, borrowing, budgeting or other decision you make.
  • We are not responsible for data loss due to user error or technical failures
  • We are not liable for unauthorized access to your account resulting from your failure to secure your credentials
  • Our liability shall not exceed the amount you paid for the Service in the past 12 months, except in cases of gross negligence or willful misconduct by us.

13. Indemnification

You agree to indemnify and hold harmless My Money Report, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Data you share with others through sharing features

14. Termination

We reserve the right to suspend or terminate your account (immediately or with a notice, as specified) if:

  • You violate these Terms and Conditions and such violation was not remedied within 7 days as from a notification
  • Your account is inactive for an extended period (more than 6 months)
  • We detect fraudulent or suspicious activity
  • Required by law or legal process

Upon termination you will lose access to your account and to the data stored in it. You may still request access to any of your personal data stored by us within the relevant retention periods in accordance with our Privacy Policy.

15. Automated Features

Our Service includes automated features such as:

  • Scheduled plan items that automatically create budget entries
  • Period report emails sent at the end of budget periods
  • Recurring expense and income scheduling

You are responsible for reviewing and managing automatically created entries. We are not liable for errors in automated calculations or scheduled item creation.

16. Changes to These Terms

We may update these Terms and Conditions from time to time. When we do:

  • We will update the "Last Updated" date at the top
  • We will notify you via email or in-app notification for material changes
  • Your continued use of the Service constitutes acceptance of the updated Terms

If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription in accordance with these Terms.

17. Governing Law and Disputes

These Terms and any contractual or non-contractual obligations arising out of or in connection with them are governed by the laws of the Republic of Bulgaria, except for mandatory consumer law requirements that may apply if you are domiciled in another European Union member state.

The courts of Sofia, Bulgaria shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms and the use of the Service, except for any mandatory European Union rules which may give you the right to bring proceedings before the courts of the country where you are domiciled.

18. Complaints. Contact Information

If you have complaints about the Service or questions about these Terms and Conditions, please contact us:

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Free Plan Terms and the relevant plan subscription terms communicated upon purchase, constitute the entire agreement between you and My Money Report regarding the use of the Service, superseding any prior agreements.

Acknowledgment

By creating an account and checking the "I accept the Terms and Conditions" box during registration, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.